Ensuring real-time coordination between field workers is one of the major delivery management challenges faced by businesses. Most businesses find it very difficult to keep a track of its mobile workforce. In many companies, the managers don’t have the tools and resources required to know the whereabouts of their field workers. This not just makes the manager’s job difficult but also results in customer dissatisfaction.
To manage the delivery process efficiently, the managers need to have access to real time updates. They need to know where a worker is and what he is doing. This is where technology can prove to be very useful. Using delivery management software is one of the best ways to get real time updates on field workforce.
Delivery Management Software and Real-Time Coordination between Workforce and Managers
1. Ensuring Smooth Flow of Information
To bring efficiency in delivery process, a delivery manager needs to tell its field workers when and where they are expected to be. The details of the work that they are supposed to do should also be communicated to the workers. For this to happen, it is important to ensure a smooth flow of information between the manager and workers. Delivery management software makes this possible.
2. GPS Tracking
Delivery Management Software and Real-Time Coordination between Workforce and Managers
1. Ensuring Smooth Flow of Information
To bring efficiency in delivery process, a delivery manager needs to tell its field workers when and where they are expected to be. The details of the work that they are supposed to do should also be communicated to the workers. For this to happen, it is important to ensure a smooth flow of information between the manager and workers. Delivery management software makes this possible.
2. GPS Tracking
Delivery management software with GPS tracking makes it easier for the managers to know the whereabouts of the mobile workers and also know their activities. The information gained through GPS tracking can be used to track the performance of the workforce and to bring more efficiency in the whole process.
3. Geo Fencing
While GPS tracking helps the manager know about the whereabouts of field workers, Geo fencing goes a step further and allows the managers to set a virtual fence for the workers. With geo fencing, the managers are able to reduce fuel wastage and reduce the idle time of the workers. This not just helps in tackling delivery management challenges but also reduces the overall operating costs of a business.
4. Digital Proof of Deliveries
To function smoothly, businesses need digital proof of the activities of the field workers. With the help of high-quality delivery management software, a business can gain access to all delivery-related information including date and time of delivery, proof of attempt, signature of the person etc.
Delivery management is one of the most important activities of a business organization. In retail, logistics, healthcare and other industries, delivery management plays a very important role in increasing the profitability of a company and ensuring customer satisfaction. Ignoring delivery management may prove to be a costly mistake for a business.
Using delivery management software makes the task of managing mobile workforce easier and less complex. By ensuring real-time coordination between the managers and mobile workforce, delivery management software makes the whole task of mobile workforce management simpler. This software can be easily customized to suit the needs and requirements of your business.
Depending on the nature of your business and the industry it is engaged into, you can easily select the right delivery management software that will ensure customer satisfaction and increase the overall profitability of your business.
3. Geo Fencing
While GPS tracking helps the manager know about the whereabouts of field workers, Geo fencing goes a step further and allows the managers to set a virtual fence for the workers. With geo fencing, the managers are able to reduce fuel wastage and reduce the idle time of the workers. This not just helps in tackling delivery management challenges but also reduces the overall operating costs of a business.
4. Digital Proof of Deliveries
To function smoothly, businesses need digital proof of the activities of the field workers. With the help of high-quality delivery management software, a business can gain access to all delivery-related information including date and time of delivery, proof of attempt, signature of the person etc.
Delivery management is one of the most important activities of a business organization. In retail, logistics, healthcare and other industries, delivery management plays a very important role in increasing the profitability of a company and ensuring customer satisfaction. Ignoring delivery management may prove to be a costly mistake for a business.
Using delivery management software makes the task of managing mobile workforce easier and less complex. By ensuring real-time coordination between the managers and mobile workforce, delivery management software makes the whole task of mobile workforce management simpler. This software can be easily customized to suit the needs and requirements of your business.
Depending on the nature of your business and the industry it is engaged into, you can easily select the right delivery management software that will ensure customer satisfaction and increase the overall profitability of your business.
