Crucial Features of a Delivery Management System

Most of the people find online shopping to be more comfortable and less time-consuming. And they are willing to pay additional amount just to get the same day delivery of the ordered products. Keeping this mind, businesses need a well-managed system which makes deliveries on time without fail. Thus, every company which wants its customers to be satisfied adopts a delivery management system which can help in achieving better results.

Many top ranking organizations are already using this system. If you are also planning to get one for your organization, following are the features one is advised to look for:

Real Time Tracking:

In order to make it to the top in their respective niche, companies consider re-designing their system to make it more transparent for their customers by enabling them to track their ordered products during delivery. This helps companies in gaining customers’ trust which is crucial from competition’s perspective. A delivery management system helps companies in keeping a track of the location of the driver. Further, every order related to any particular customer can also be tracked. The sender too is benefited by staying updated with the timings related to every step of the delivery.

All-In-One Option:

With the high level of competition, most companies have already installed this system into their operations. But, it is still advised to have a system which is compatible and capable of executing all (or at least most of your processes) the processes. This helps in decreasing the overall cost spent on various systems. If a company has just one integrated system, executing and managing everything becomes quick and gives a better growth curve for the company.

Managing All The Orders:

Scheduling deliveries and pickups are necessary components of any delivery system. Thus, organizations need a delivery management system that can manage orders proficiently. Once orders are managed well, it becomes easier for organizations to keep a record of the further activities.

Apart from all these, a delivery management system can have varied features depending upon the needs of the particular organization which includes business-centric features to make it suitable to conduct all crucial operations efficiently.

Adapting Courier Dispatch Software Is The Need Of The Hour

The need for right technology has arisen when the logistics companies were looking for the automated software that could solve their day-to-day challenges easily. In delivery business, speedy dispatch is an essential part of the service to stay competitive. The customer who has been let down in terms of expectations doesn’t know the barriers in delivering the parcel at the right time with lots of hassles. An efficient courier software will help you to track all your order & shipment details through the admin panel which can spot the problem before it happens.

A global and proven on-demand software and courier dispatch software helps logistics companies to keep track of all their order & dispatch details easily, so the dispatcher can identify the problem before they occur. Courier software allows riders to dispatch the shipment at the right place with the help of mobile phone app and the customer can make a payment through online. Both the riders & customers no longer have to deal with the paperwork which makes delivery of shipments faster than ever. All data will be stored in the database and it can be retrieved for later reference.

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Real- Time Communication Made Easy:

Push notification & messaging feature lets you connect with your employees & customers through the mobile application. Push notification can be sent automatically to both riders once the order has been placed by the customer. The admin & dispatcher can able to generate reports automatically by accessing data stored in the database. Automated booking options & online payments are the comprehensive features in efficient courier software.

Location tracker:

To trace delivery personnel’s location, and to help enhance the control of the workforce, tracking serves the purpose without which the purpose is not solved.

Intuitive Dashboard:

The dashboard provides a comprehensive view of what’s going on, on the field. The dashboard gives a 360-degree visibility of the operations.

Admin panel and tracking solution:

Dispatching and tracking panel is an essential for any application to get business, improve process efficiency, and complete the task. Business apps need proper update and upgradations on time for effective results.

Analytics Engine:

How if your operations are not being optimised? Where do you have to develop resources? So will be the case with the operating system without analytical data. If you are buying one, make sure it has the feature of smart analytics system.

In recent days, logistics companies are adopting courier dispatch software that helps them streamline their processes and help them in easy dispatching.