Importance of Transportation Logistics Software for Your Business

Many a time, distribution companies, manufacturers and others involved in shipments come across a number of problems during the process. A transportation management system streamlines the operations of the logistics business and helps companies move freight from the sourced place to the destination in a reliable, efficient and cost-effective manner. The processes included in it are freight transported domestically or internationally, inbound or outbound along with transportation assets owned either by an outside service provider or the company.

Here are some of the features that this effective logistics software boasts.

1. Increased Customer Service

No company would like to lose its customer. The transportation logistics software offers real-time tracking features like auto pick-up, proper insurance, freight tracking and freight accounting. This way, both the customer and the company will receive automatic notifications and can know the exact price of the freight and the time it will reach its destination. 

2. Decrease in Costly Errors

This effective transportation management system offers features like access to your address book, integration to your commodities and entry of fuel surcharges. This way, you don’t have to worry about typing in the wrong information. Manual entry of data can result in such errors that lead to augmented shipping costs. For instance, you might have to pay for shipping twice or a higher freight rate because of an incorrect commodity freight classification.

3. Scalability and Speed

With this transportation logistics software, you do not require any extra resource to manage your freight, transportation, even after years when your business grows and ships more. This software can easily input and manage new users into the system. With freight accounting automation feature available in this software, all freight invoices can be combined into one weekly invoice, making it easier for you to manage.

These benefits of the transportation management system have increased its popularity among distribution companies and manufacturers. 

How Last Mile Solutions Can Improve Customer Satisfaction and Reduce Delivery Costs?

The E-commerce industry is one of the fastest growing industries in India. It has registered double-digit growth year after year. As the number of internet users in the country continues to rise, the popularity of online shopping is expected to increase even further. However, despite rapid growth, most of the E-commerce companies are struggling to keep their costs lower and are not making the kind of profits as one would expect.

The Challenge of High Costs of Last Mile Delivery

One of the key reasons why E-commerce companies are struggling to keep their costs lower is high costs of last mile delivery. In this cut-throat business environment, these companies are already under a lot of burden due to heavy discounting. The high cost of last mile delivery makes things all the more difficult.

 

In such a scenario, it has become important for these companies to reduce their delivery costs. It has to be ensured that the products are delivered at the first go so that the unnecessary trips to the same locations can be avoided. There are several other inconsistencies associated with the last mile delivery process that must be handled.

Using Last Mile Delivery Solutions

Technology has made available a wide range of innovative last mile solutions that can prove to be very useful when it comes to reducing the last mile delivery costs and improving the overall efficiency of the business. These solutions help companies overcome many challenges such as low first time success rates, inflexible operations and lack of transparency.

Here is how last mile delivery management software can prove to be very helpful-

1.Improved Shopping Experience

With a reliable delivery solution, it becomes easier for a company to ensure that the products are delivered on time without causing any inconvenience to the customers. This can significantly enhance the overall shopping experience of the customers.

2.Reduced Delivery Costs

A reliable last mile solution can significantly reduce the delivery costs of the company. Right from pre-defining routes to ensuring real-time coordination between delivery persons and managers, these software are equipped with a number of features that bring down the cost of last mile delivery.

3.Reduced Errors

Manual processes are generally the cause of errors. By automating the entire process, last mile solutions can significantly reduce the chances of errors. Moreover, they ensure smooth flow of information between managers and delivery persons.  This brings more accuracy in the process and the scope of errors is reduced significantly. It also brings more flexibility in the process and makes coordination easier.

The last mile delivery is the only point of contact between the buyer and seller. For this reason, it is considered as one of the biggest contributors of customer satisfaction. Managing last mile delivery properly can go a long way when it comes to improving the profitability of the company. With the emergence of delivery solutions, it has become easier for the companies to manage their delivery operations more efficiently. However, it is important to choose a reliable solution that is equipped with the best features.

How Delivery Management Software Makes Real-time Coordination Possible?

Ensuring real-time coordination between field workers is one of the major delivery management challenges faced by businesses. Most businesses find it very difficult to keep a track of its mobile workforce. In many companies, the managers don’t have the tools and resources required to know the whereabouts of their field workers. This not just makes the manager’s job difficult but also results in customer dissatisfaction.

To manage the delivery process efficiently, the managers need to have access to real time updates. They need to know where a worker is and what he is doing. This is where technology can prove to be very useful. Using delivery management software is one of the best ways to get real time updates on field workforce.

Delivery Management Software and Real-Time Coordination between Workforce and Managers

1. Ensuring Smooth Flow of Information

To bring efficiency in delivery process, a delivery manager needs to tell its field workers when and where they are expected to be. The details of the work that they are supposed to do should also be communicated to the workers. For this to happen, it is important to ensure a smooth flow of information between the manager and workers. Delivery management software makes this possible.

2. GPS Tracking

 

Delivery management software with GPS tracking makes it easier for the managers to know the whereabouts of the mobile workers and also know their activities. The information gained through GPS tracking can be used to track the performance of the workforce and to bring more efficiency in the whole process.

3. Geo Fencing

While GPS tracking helps the manager know about the whereabouts of field workers, Geo fencing goes a step further and allows the managers to set a virtual fence for the workers. With geo fencing, the managers are able to reduce fuel wastage and reduce the idle time of the workers. This not just helps in tackling delivery management challenges but also reduces the overall operating costs of a business.

4. Digital Proof of Deliveries

To function smoothly, businesses need digital proof of the activities of the field workers. With the help of high-quality delivery management software, a business can gain access to all delivery-related information including date and time of delivery, proof of attempt, signature of the person etc.

Delivery management is one of the most important activities of a business organization. In retail, logistics, healthcare and other industries, delivery management plays a very important role in increasing the profitability of a company and ensuring customer satisfaction. Ignoring delivery management may prove to be a costly mistake for a business.

Using delivery management software makes the task of managing mobile workforce easier and less complex. By ensuring real-time coordination between the managers and mobile workforce, delivery management software makes the whole task of mobile workforce management simpler. This software can be easily customized to suit the needs and requirements of your business.

Depending on the nature of your business and the industry it is engaged into, you can easily select the right delivery management software that will ensure customer satisfaction and increase the overall profitability of your business.

How Delivery Tracking Software Can Help a Business?

With the growth of ecommerce industry, the consumption patterns of the customers have changed. Today, they have the freedom to purchase almost all types of products with just a few clicks of the mouse. This has posed serious challenges for the logistics industry. When it comes to delivery, the customers expect nothing but the best. And in this competitive business environment, it is important for a business to live up to the expectations of the customers.
 

Due to ever rising customer expectations, the businesses are facing many delivery and fleet management challenges. Lack of visibility and an inability to know the immediate status of shipment are two of the main delivery challenges faced by companies.

To ensure customer satisfaction, it is important to bring transparency in the daily operations. The ability to access the delivery data in real time can go a long way when it comes to bringing more transparency and improving the quality of delivery. It will also increase the efficiency of a business and make it more reliable.

The Role of Technology in Delivery Management

Every business wants to manage its delivery process from its desk. With the emergence of latest software and tools, it has now become easier for businesses to bring in more efficiency in their delivery services. This software does not just expedite the delivery process, but also make the whole process more flexible.

With delivery tracking software, it becomes easier for the businesses to track the delivery of packages, parcels and other valuable documents. With this software a business can increase the accuracy and reliability of its delivery process. Using the right delivery tracking software will not just help a company ensure that the products are delivered on time but also help it identify and overcome the challenges related to the delivery process.

How delivery Tracking Software Can Help?

• It helps in automating the entire last mile delivery process.
• It makes it easier for a business to know about the whereabouts of their delivery executives. This helps in ensuring coordination among these executives.
• A business can easily track its workforce. Where are they working? How much time will they take to reach the customers? These and other similar questions can be easily answered with the help of a reliable delivery tracking software.
• It helps businesses organize and prioritize their delivery tasks. Right from managing appointment to reducing waiting time, delivery tracking software can significantly improve the overall efficiency of a business.

In today’s cut-throat business environment, good delivery services can help a business outperform its competitors. Installing the right delivery tracking software is the first step when it comes to bringing more consistency in your delivery operations and making them more efficient. Choosing the right delivery tracking software will help a business streamline its last mile delivery.